Microsoft Dynamics 365 Overview

What is it?

Microsoft Dynamics 365 is a suite of Microsoft’s business applications. It combines Enterprise Resource Planning (ERP) & Customer Relationship Management (CRM) capabilities into a single intelligent cloud platform of Microsoft’s own Azure.

Who is it for?

Microsoft Dynamics 365 is available in 2 editions – Enterprise & Business Editions.

Enterprise Edition

  • Suited for medium and large organizations with more than 250 employees
  • Comprises of Dynamics CRM & AX

Business Edition (Dynamics 365 Business Central)

  • Designed for small and mid-sized businesses
  • Equivalent to Dynamics NAV & CRM

User Interface

Dynamics 365 UI is well-designed giving a pleasant and intuitive overall experience.



Common Data Model

The Common Data Model ensures data in Dynamics 365 environment follows a standardized API. Therefore, customizations can be easily adapted by many entities, allowing ease of migration, and manipulation of data from different applications can be done all in one place.

App Source & Third-Party Applications

Customers looking for extended functionality can purchase Dynamics 365 add-ons through a marketplace called “App Source”.


Power BI

Power BI allows easy integration with other analytical tools like Dynamics CRM to deliver deeper insights, simplify data preparations, create interactive visual reports and much more.

For more info on Microsoft Dynamics CRM Integration with Power BI, visit

Microsoft Flow

Microsoft flow helps to execute tasks automatically after being preset (receiving new emails, new product creation etc.) or when prompted (with a tap of a button). The series of tasks executed can span across multiple applications. Hence, making repetitive tasks easy with its workflow automation and saves you lots of precious time.

Azure IoT Suite

Connect all your LOB applications and devices and have a central hub to monitor the progress and flow of your business.

To learn more, visit

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iMatriz Solutions is a Singapore-based Microsoft Channel Partnering Company specialising in Microsoft Dynamics NAV / AX – ERP / CRM Solutions and services. It was formed for the sole purpose of giving clients more value added services, compared to an average consulting company. We want our clients to get the best possible return on their IT investments (ROI). We listen, assess, advise and educate, and by being proactive, we are able to share knowledge and experience on the latest IT developments to our customers so they can better understand how these features and technologies could benefit them.

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